Orders & payment
What payment methods do you accept?
We accept major credit and debit cards through Stripe, including Apple Pay and Google Pay where available.
Do you charge sales tax?
Yes. Sales tax is calculated automatically at checkout based on your shipping address where required by law.
Can I use a discount code?
Yes. Enter your code at cart or checkout. New customers can use WELCOME10 for 10% off a first order (one use per customer, subject to expiration).
Shipping
Is shipping free?
Yes — free standard shipping to the United States and Canada. See our Shipping Policy for details.
How long will my order take?
Orders usually ship within 1–3 business days. U.S. delivery is typically 3–7 business days after shipment.
Returns
What is your return policy?
30-day returns on unworn items in original condition. See the Refund Policy for the full process.
Product care
What is your jewelry made of?
Our chains are crafted from 925 sterling silver. Silver naturally tarnishes over time; store pieces dry and polish gently with a silver cloth when needed.
How do I choose the right chain length?
Length is personal style. For reference: 20″ often sits at the collarbone on men; 22–24″ is a common everyday length; longer lengths layer well. Check the size guide on each product page.