Last updated: 2026
(“Asherava,” “we,” “us”) operates asherava.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our site or make a purchase.
Information we collect
- Order information: name, billing and shipping address, email, phone, and payment details (processed by our payment provider — we do not store full card numbers)
- Account information: if you create an account, login credentials and order history
- Communications: emails or messages you send to customer support
- Marketing: email address if you subscribe to our newsletter or popup offers
- Technical data: IP address, browser type, device information, and cookies used for site functionality and analytics
How we use your information
- Process and fulfill orders, including shipping and customer service
- Send transactional emails (order confirmations, shipping updates)
- Send marketing emails if you have opted in (you may unsubscribe at any time)
- Improve our website, products, and customer experience
- Prevent fraud and comply with legal obligations
Sharing your information
We share data only with service providers who help us operate our business, such as payment processors (Stripe), shipping carriers, email/marketing platforms (e.g. Omnisend), and tax calculation services. We do not sell your personal information.
Cookies
We use cookies and similar technologies for essential site functions, cart persistence, and analytics. You can control cookies through your browser settings.
Data retention
We retain order and account information as long as needed to provide services, comply with law, and resolve disputes.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. Contact us at to make a request.
Children
Our site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The “Last updated” date at the top will reflect the latest version.